Privacy Policy

Introduction

Welcome to https://bite-correction-dentistry.scoopsurge.com (referred to as ‘our website’ or ‘we’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://bite-correction-dentistry.scoopsurge.com
Any mobile applications or software developed by us
Online services and products offered through our platform
Interactions between users and our support team via email, phone, or text messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our website, as they have their own privacy policies governing user data collection. We encourage you to review these policies before providing any personal information on such platforms.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

Using Our Services: When you sign up and use our applications, services, or products as an authorized user, we collect and process data necessary for service provision and customization.
Visiting Our Websites: Every time you access our websites, we may automatically log basic information about your interaction, such as IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Communication: We may collect personal data when you choose to communicate with us via email, phone calls, or text messages, including names, contact details, and the content of your message.

Personal Data Collection

We gather various types of personal information for different purposes, all in compliance with relevant data protection laws:

Account Information: This includes user IDs, passwords (encrypted), email addresses, and any profile or bio details you choose to share.
Payment Information: We collect data needed to process transactions, such as credit/debit card numbers, expiration dates, and billing addresses, for secure payment gateways.
Financial Information: We may store financial records, bank account details (encrypted), and transaction histories for accounting and fraud prevention purposes.
Purchase Information: Details about your orders, including products purchased, quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and related data to enable certain features of our applications.
Location Data: When you use our location-based services, we may access and store your geographical coordinates.
Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if left voluntarily.
Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (subject to their privacy settings).
Product Information: Details about products or services you express interest in, including preferences and customization choices.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for various purposes, including:

Strictly Necessary: These cookies are essential for the basic functionality of our website and apps, ensuring a seamless user experience.
Preferences: We use these to remember your preferences and settings, such as language choices or display resolutions.
Analytics: Analytics cookies help us understand user behavior, gather insights, and improve our services. They may track information like pages visited, time spent on the site, and referral sources.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings. For more detailed information about our cookie usage, please refer to our Cookie Policy (linked at the bottom of this page).

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this Privacy Policy, unless a longer retention period is required by law. Once the purpose for data processing has been met or when no longer needed, we securely delete or anonymize your data.

Security Measures

We take robust measures to ensure the security of personal data under our control:

Implementing industry-standard encryption protocols for data transmission and storage.
Using secure hosting environments with access controls and regular security updates.
Conducting regular security audits and penetration testing.
Training our employees on data protection best practices.

User Rights (Data Protection Laws Permit)

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information about its use and disclosure.
Rectification: We will correct or update your personal data if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may ask us to restrict the processing of your data in specific situations, such as during a data privacy investigation.
Portability: We can provide your personal data in a format that allows for easy transfer to another data controller.
Objection: You have the right to object to certain data processing activities, especially those based on legitimate interests or direct marketing.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage users to regularly review this policy to stay informed about their rights and our data handling practices.

Contact Information

For any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Bite Correction Dentistry, [Address]

We are dedicated to handling your personal data with care and transparency. Thank you for choosing our services, and we look forward to protecting your privacy during your interaction with us.